Privacy policy

Last Updated: May 5, 2026

1. Introduction

Marek Health LLC, operating as Marek Supplements (hereinafter “we,” “us,” “our,” or “Company”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at mareksupplements.com (the “Site”) and use our services, including purchases through our Shopify-powered platform.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site or services. By accessing and using Marek Supplements, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

This policy applies to all information collected through our Site, mobile applications, and any related online services, as well as information collected offline in connection with our business.

2. Information We Collect

We collect information in several ways to provide you with quality service and a personalized shopping experience.

2.1 Information You Provide Directly

Personal Identification Information:

  • Full name

  • Email address

  • Phone number

  • Mailing address (for shipping and billing)

  • Billing address (if different from shipping)


Account Information:

  • Username and password (if you create an account)

  • Account preferences and profile information

  • Saved payment methods


Payment Information:

  • Credit card number, debit card number, or other payment method details

  • Billing name and address

  • Payment history and transaction records


Order and Purchase History:

  • Items purchased

  • Order dates and amounts

  • Delivery preferences

  • Returns and refund requests

  • Product reviews and ratings you submit

Communications:

  • Messages, emails, and inquiries you send us

  • Customer service interactions

  • Feedback and complaints

  • Survey responses

  • Contest or promotion entries

2.2 Information Automatically Collected

When you visit our Site, we automatically collect certain technical information:

Device and Browser Information:

  • Device type (desktop, mobile, tablet)

  • Operating system and version

  • Browser type and version

  • Device identifiers and unique IDs

  • Screen resolution


Usage and Activity Data:

  • Pages visited and time spent on each

  • Links clicked and actions taken

  • Products viewed and added to cart

  • Search queries

  • Referring URL and exit pages

  • Click-through data


Network Information:

  • IP address

  • Internet Service Provider (ISP)

  • Geographic location (approximate)

  • Connection speed


Cookies and Similar Technologies:

  • Cookie identifiers

  • Web beacons and pixel tags

  • Local storage data

  • Session identifiers

2.3 Sensitive Personal Information

We may collect certain categories of information that may be considered “sensitive personal information” under applicable law, such as account login credentials or information related to your health or wellness preferences.

We do not use or disclose sensitive personal information for purposes other than those permitted under applicable law, including providing our services, processing transactions, and ensuring security.

2.4 Tracking Technologies in Detail

We use a variety of tracking technologies to collect usage information and improve your experience on our Site. These include:

  • Cookies: Small data files stored on your browser or device that help us remember your preferences, maintain your session, and understand how you interact with our Site. Cookies may be “session” cookies (deleted when you close your browser) or “persistent” cookies (remaining until they expire or you delete them).

  • Web Beacons (Pixel Tags): Small, transparent graphic images embedded in web pages or emails that allow us to monitor page views, email opens, and related user activity.

  • Third-Party Analytics: We use third-party analytics services, including Google Analytics, to help measure traffic and usage trends for our Site. Google Analytics collects information such as how often you visit, what pages you view, and what other sites you visited prior to coming to our Site. You can learn more about Google’s practices at google.com/policies/privacy/partners and opt out of Google Analytics by installing the browser add-on available at tools.google.com/dlpage/gaoptout. We also use Microsoft Clarity for website analytics and session replay after you accept marketing cookies through our cookie banner.

  • Advertising Pixels: We may use tracking pixels from advertising platforms (such as Meta/Facebook Pixel and Google Ads) to measure the effectiveness of our advertising campaigns and deliver more relevant ads. These pixels may collect information about your browsing activity on our Site and share it with the respective advertising platform.

Microsoft Clarity cookies (_clck and _clsk) are used for analytics, site improvement, and session replay. These cookies are set only after you accept marketing cookies through our cookie banner. If you decline or do not interact with the banner, these cookies are not set. You can learn more about Microsoft privacy practices at https://privacy.microsoft.com/privacystatement.

Managing Your Cookie Preferences:

Most browsers allow you to: (i) change your browser settings to notify you when you receive a cookie; (ii) disable existing cookies; or (iii) set your browser to automatically reject cookies. Please note that disabling cookies may affect the functionality of certain features of our Site. You may also opt out of interest-based advertising by visiting optout.aboutads.info or optout.privacyrights.info.

3. How We Use Your Information

We use the information we collect for various legitimate business purposes:

3.1 Primary Business Functions

Order Processing and Fulfillment:

  • Processing your purchases and payments

  • Creating and managing your account

  • Confirming orders and shipments

  • Processing returns and refunds

  • Managing inventory and availability

Customer Communication:

  • Sending order confirmations and shipping updates

  • Providing customer support and responding to inquiries

  • Notifying you about changes to our policies or services

  • Following up on your experience


3.2 Service Enhancement

Website and Service Improvement:

  • Analyzing user behavior and site usage patterns

  • Identifying and fixing technical issues

  • Testing new features and functionality

  • Optimizing Site performance and user experience

  • Conducting research and analytics


Personalization:

  • Customizing your shopping experience

  • Making product recommendations

  • Remembering your preferences

  • Displaying relevant content

3.3 Fraud Prevention and Security

  • Detecting and preventing fraudulent transactions

  • Monitoring for suspicious account activity

  • Protecting against unauthorized access

  • Verifying customer identity

  • Complying with fraud prevention standards

3.4 Legal and Compliance

  • Complying with applicable laws, regulations, and legal obligations

  • Responding to lawful government and law enforcement requests

  • Establishing, exercising, or defending legal claims

  • Enforcing our Terms of Service and other agreements

3.5 Marketing and Promotional Activities

  • Sending promotional emails and newsletters (only with your consent)

  • Informing you about new products, services, and special offers

  • Conducting marketing research and campaigns

  • Personalizing marketing communications

  • You may opt out of marketing communications at any time

4. Information Sharing and Disclosure

We do not sell personal information for monetary consideration. However, we may share personal information with advertising partners in a manner that may be considered “sharing” under certain laws.

4.1 Service Providers

Shopify Platform:


Payment Processors:

  • Third-party payment processors handle credit card and payment information securely

  • These processors comply with PCI DSS (Payment Card Industry Data Security Standard)

  • Your financial information is encrypted and not stored on our servers

Shipping and Logistics:

  • USPS and other shipping carriers receive necessary shipping information to deliver your orders

  • Carriers may use tracking data for delivery optimization

  • You will receive tracking information to monitor your shipment

4.2 Analytics and Marketing Tools

Google Analytics:

  • We use Google Analytics to understand how users interact with our Site

  • Google may track your activity across websites using cookies

  • Review Google’s privacy policy:

https://policies.google.com/privacy


Other Analytics and Marketing Providers:

  • Email marketing platforms

  • Social media advertising partners

  • Retargeting services

  • Customer relationship management (CRM) tools

4.3 Legal Requirements and Protection

We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to:

  • Comply with applicable laws, regulations, and legal processes

  • Respond to valid government requests and law enforcement

  • Enforce our Terms of Service and other agreements

  • Protect the safety, rights, and property of Marek Supplements, our users, and the public

  • Detect and prevent fraud or security issues

  • Address claims of illegal activity

4.4 Business Transfers

If Marek Health LLC is involved in a merger, acquisition, bankruptcy, bankruptcy proceeding, dissolution, reorganization, or similar transaction, your information may be transferred as part of that transaction. We will provide notice of any such change and any choices you may have regarding your information.

4.5 Aggregated and De-identified Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably identify you with third parties for research, marketing, analytics, and other purposes without restriction.

5. Cookies and Tracking Technologies

Our website is hosted on Shopify and uses Shopify-integrated technologies, as well as third-party applications and services, which may deploy cookies, pixels, and similar tracking technologies for functionality, analytics, and advertising purposes.

5.1 What Are Cookies?

Cookies are small text files stored on your device that help us remember your preferences and understand how you use our Site. We use different types of cookies:

5.2 Types of Cookies We Use

Essential Cookies:

  • Necessary for Site functionality and security

  • Enable core features like account login and payment processing

  • Cannot be disabled without affecting Site functionality


Analytics Cookies:

  • Track how you use our Site (via Google Analytics and similar tools)

  • Help us understand user behavior and improve our services

  • Generally do not personally identify you


Marketing and Advertising Cookies:

  • Enable targeted advertising and retargeting

  • Track your activity across websites

  • Personalize advertisements based on your interests

  • Used by Facebook, Google, and other advertising platforms


Preference Cookies:

  • Remember your choices and settings

  • Store language and display preferences

  • Enhance your personalized experience


Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you.

In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify.

In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy.

Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

5.3 Managing Cookies

Browser Settings:

  • Most browsers allow you to refuse cookies or alert you when cookies are being sent

  • You can delete cookies from your device at any time

  • Disabling cookies may affect Site functionality and your ability to purchase


Third-Party Opt-Out Tools:


Do Not Track:

  • Some browsers include a “Do Not Track” feature

  • Our Site currently does not respond to DNT signals, but you may use browser settings to limit tracking

5.4 Third-Party Cookies

Third parties, including advertising networks and data analytics providers, may place cookies on your device to track your activity across websites. We do not control these third-party cookies, and their use is governed by their privacy policies.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, fulfill the purposes outlined in this Privacy Policy, and comply with applicable legal obligations.

6.1 Retention Periods

Account Information:

  • Retained for the duration of your account relationship

  • Deleted upon account termination (unless legal obligations require retention)


Order and Transaction Information:

  • Retained for a minimum of 7 years for tax, accounting, and legal compliance purposes

  • May be retained longer if required by law


Marketing Information:

  • Retained as long as you remain on our mailing list

  • Deleted within 30 days of unsubscribing


Communications:

  • Retained for 2 years unless longer retention is required


Analytics Data:

  • Typically retained for 26 months by Google Analytics

  • Aggregated data may be retained indefinitely


Device and Technical Data:

  • Generally retained for 6-12 months

  • May be deleted sooner in some cases

6.2 Deletion and Purging

Once the retention period expires, we delete or de-identify your information. In some cases, information may remain in backup systems for a limited period before being permanently deleted. If you request deletion of your account, we will remove your information within a reasonable timeframe, subject to legal and operational requirements.

7. Your Privacy Rights

You have certain rights regarding your personal information. The availability of these rights may depend on your location and local privacy laws. Depending on your location, you may have the right to opt out of the “sale” or “sharing” of your personal information. To exercise these rights, please see our “Your Privacy Choices” page available on our website.

7.1 Right to Access

You have the right to request access to the personal information we hold about you. We will provide you with a copy of your information in a portable format within 30 days of your request.

7.2 Right to Correction

You have the right to request that we correct or update inaccurate, incomplete, or outdated information. You may also update certain information directly through your account.

7.3 Right to Deletion

You have the right to request that we delete your personal information, subject to certain exceptions (such as when we need to retain it for legal or operational purposes). We will respond to deletion requests within 45 days.

7.4 Right to Opt-Out of Marketing

You have the right to opt out of receiving promotional emails, newsletters, and marketing communications at any time:

  • Click the “unsubscribe” link in any marketing email

  • Contact us at info@mareksupplements.com

  • Update your preferences in your account settings

Please note that even if you opt out of marketing communications, we will continue to send you transactional emails about your orders and account.

7.5 Right to Data Portability

You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another service provider.

7.6 Right to Withdraw Consent

If you have provided consent for specific processing activities, you may withdraw that consent at any time by contacting us.

8. California Residents’ Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). For purposes of this section, “personal information” has the meaning provided by the California Online Privacy Protection Act (CalOPPA), the CCPA, and the CPRA, and does not include information that is publicly available, that is de-identified or aggregated such that it is not capable of being associated with you, or that is excluded from the CCPA’s and CPRA’s scope:

8.1 Right to Know

You have the right to request that we disclose:

  • The categories of personal information we collect

  • The sources of that information

  • The business purposes for collection

  • The third parties with whom we share information

8.2 Right to Delete

You have the right to request that we delete personal information collected from you, subject to certain exceptions (such as information necessary to complete transactions or comply with legal obligations). We will respond to deletion requests within 45 days.

8.3 Right to Opt-Out

You have the right to opt out of the “sale” or “sharing” of your personal information for cross-context behavioral advertising. While we do not sell personal information to unaffiliated third parties, we do share information with advertising partners for targeted advertising purposes, which may constitute “sharing” under CCPA.

To exercise your right to opt-out:

  • Visit our “Do Not Sell or Share My Personal Information” link on our website

  • Contact us at info@mareksupplements.com

8.4 Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights. We will not deny you goods or services, charge different prices, provide different quality of service, or otherwise penalize you for exercising your CCPA/CPRA rights.

8.5 How to Exercise Your Rights

To exercise any of these rights, please submit a request to us at info@mareksupplements.com or (877) 572-2582. Include:

  • Your name and email address

  • A description of your request

  • Proof of identity (if requesting deletion or sensitive information)

We will verify your identity and respond within 45 days. You may also authorize an agent to submit requests on your behalf.

8.6 Authorized Agents

If you authorize someone to act as your agent for privacy requests, you must provide that agent with written permission and we may require proof of that authorization.

9. Children’s Privacy (COPPA Compliance)

In compliance with the Children’s Online Privacy Protection Act (COPPA), our Site and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected information from a child under 13, we will delete that information immediately and take appropriate action.

9.1 Parental Consent

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at info@mareksupplements.com.

9.2 No Marketing to Minors

We do not knowingly market to minors or use their information for marketing purposes. If a minor has provided us with information, we will not use it for marketing communications without appropriate parental consent.

10. Security Measures

We implement comprehensive technical, administrative, and organizational safeguards to protect your personal information from unauthorized access, alteration, disclosure, and destruction.

10.1 Technical Safeguards

  • Encryption: We use SSL/TLS encryption for all data transmitted over the internet

  • Secure Servers: Our servers are hosted in secure data centers with physical security controls

  • Firewalls: Network firewalls protect against unauthorized access

  • Intrusion Detection: We monitor for suspicious activity and intrusion attempts

  • Regular Updates: We keep our systems and software updated with the latest security patches

10.2 Administrative and Organizational Measures

  • Access Controls: Access to personal information is limited to authorized employees who need it to perform their job functions

  • Confidentiality Agreements: Employees and contractors sign confidentiality agreements

  • Training: Staff receives regular privacy and security training

  • Incident Response: We have procedures to detect, respond to, and recover from security incidents

10.3 Payment Security

  • PCI DSS Compliance: We comply with Payment Card Industry Data Security Standards

  • No Card Storage: We do not store complete credit card numbers on our servers

  • Third-Party Processing: Payment information is processed by PCI-compliant third-party processors

10.4 Data Breach Notification

In the event of a data breach that compromises your personal information, Marek Health LLC will notify affected users without unreasonable delay and in compliance with applicable state and federal notification laws (including Michigan’s Identity Theft Protection Act and, where applicable, other state breach notification statutes). Notification will be provided via email to the address associated with your account and, where required by law, by U.S. mail. Notification will include the nature of the breach, the types of information involved, steps we are taking in response, and recommended actions you can take to protect yourself.

10.5 Limitations

While we implement strong security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you use our Site at your own risk. Please protect your account password and do not share it with others.

11. Third-Party Links

Our Site may contain links to third-party websites, applications, and services that are not operated by Marek Supplements. This Privacy Policy does not apply to third-party sites, and we are not responsible for their privacy practices, security measures, or content.

11.1 Third-Party Responsibility

  • We encourage you to review the privacy policies of any third-party sites before providing your information

  • We do not control how third parties collect, use, or share your information

  • Links to third-party sites do not constitute an endorsement

11.2 Social Media

If you interact with our brand on social media platforms, those platforms’ privacy policies govern your information. We recommend reviewing their privacy policies separately.

12. International Users and Data Transfer

Marek Supplements is a United States-based company. Our servers and data processing facilities are located in the United States. If you are accessing our Site from outside the United States, please be aware that your information will be transferred to, stored in, and processed in the United States.

12.1 International Data Transfers

  • Data protection laws in the United States may differ from those in your country

  • By using our Site, you consent to the transfer of your information to the United States

  • We take reasonable steps to protect your information in accordance with this Privacy Policy

12.2 European Users

If you are located in the European Union, European Economic Area, or the United Kingdom, additional data protection rights may apply under the General Data Protection Regulation (GDPR). Please contact us at info@mareksupplements.com for GDPR-specific information and to exercise additional rights.

12.3 Canadian Residents

If you are a Canadian resident, the following additional provisions apply to the collection, use, and disclosure of your personal information:

  • Consent: When you submit your information via our Site, you expressly consent to the collection and transfer of your personal information for the purposes identified in this Privacy Policy. We rely principally upon your consent for the collection, processing, and retention of your personal information.

  • Data Transfer: You understand that we may transfer information, including personal information, to the United States, which may not have the same data protection laws as Canada. Marek Health LLC has taken steps to ensure that your information, if transferred, receives an adequate level of protection.

  • Right of Access: You have the right to access personal information we hold about you. To request access, contact us at info@mareksupplements.com. We will need to verify your identity before providing access, and there may be limits on your right to access certain information.

  • Withdrawal of Consent: You have the right to withdraw consent and may delete your personal information from our systems by contacting us at info@mareksupplements.com.

  • Complaints: If you have complaints, questions, or concerns about this Privacy Policy or our privacy practices, please contact us. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada: 30 Victoria Street, Gatineau, Quebec K1A 1H3 | Toll-free: 1-800-282-1376 | priv.gc.ca

13. Changes to This Privacy Policy

Marek Supplements may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, and other factors. We will notify you of material changes by:

  • Posting the updated policy on our Site with a new “Last Updated” date

  • Sending you an email notification if you have an account with us

  • Obtaining your consent if required by law

Your continued use of our Site following the posting of changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy regularly to stay informed about how we protect your information.

14. Contact Information

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need to report a privacy concern, please contact us:

Marek Health LLC (Marek Supplements)

Email: info@mareksupplements.com

Phone: (877) 572-2582

Mailing Address:

35 W Huron St, Suite 1000 Pontiac MI, 48342

Response Time: We will respond to privacy inquiries and requests within 30 business days.

15. Acknowledgment

By accessing and using mareksupplements.com, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms. If you do not agree with any part of this policy, please discontinue use of our Site.

Last Updated: May 5, 2026

This Privacy Policy is effective as of the date above and will remain in effect unless and until it is updated or revised.